Last updated: April 2026
Workflow Labs ("we", "us", "our") provides the VC Engagement Audit service ("Service"), an automated monthly audit of Amazon Vendor Central financial data including remittance, chargebacks, co-op deductions, purchase orders, and dispute opportunities. The Service is accessed through a web-based portal.
To use the Service, you ("Customer") must create an account and maintain an active paid subscription. You are responsible for maintaining the confidentiality of your login credentials. You must provide accurate and complete registration information.
You agree to grant Workflow Labs read-only access to your Amazon Vendor Central account by inviting our service account as an authorized user. This access is used solely to collect financial data for audit purposes.
The Service is billed as a monthly subscription. Payment is processed through Stripe. Your subscription will automatically renew each month unless cancelled. You may cancel at any time through your account dashboard or by contacting support. Cancellation takes effect at the end of the current billing period.
We reserve the right to change pricing with 30 days' written notice. Price changes will take effect at the start of the next billing cycle following the notice period.
We collect the following data from your Amazon Vendor Central account:
This data is stored securely in our cloud infrastructure (Google Cloud Platform) and is used exclusively to provide the audit service. We do not sell, share, or use your data for any purpose other than delivering the Service.
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security reviews. Data is stored in Google Cloud Platform with SOC 2 Type II certified infrastructure.
We retain your audit data for the duration of your subscription plus 90 days. Upon cancellation and after the retention period, your data will be permanently deleted from our systems. You may request early deletion by contacting support.
We strive for high availability but do not guarantee uninterrupted access. The Service depends on Amazon Vendor Central's availability and API access. We are not responsible for service disruptions caused by Amazon platform changes, outages, or access restrictions.
The Service provides financial data analysis and audit findings for informational purposes. We do not provide financial, legal, or tax advice. Audit findings and recommendations should be reviewed by qualified professionals before action is taken.
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WORKFLOW LABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
The Service, including its software, algorithms, and user interface, is the property of Workflow Labs. Your data remains your property. By using the Service, you grant us a limited license to process your data solely for the purpose of providing the Service.
We may suspend or terminate your access to the Service if you violate these terms, fail to pay, or if continued service would violate applicable law. You may terminate your account at any time by cancelling your subscription.
We may update these terms from time to time. Material changes will be communicated via email at least 30 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance of the updated terms.
For questions about these terms, contact us at support@workflowlabs.net.